PRIVACY POLICY

PRIVACY POLICY

Last updated on August 24, 2020

GameSparks has drafted this Privacy Policy to explain how we use personal data you provide to us through this Website (and other related websites under our control and explicitly named in this policy). Such personal data is referred to as “Information” in this Privacy Policy.

Privacy is important to us. We have established this Privacy Policy to explain how your Information is collected, protected, used and disclosed by us and through our Websites and the GameSparks Service.

Our Privacy Policy will be updated from time to time. Should our privacy practices change, we will post the policy changes on the Website and indicate the date the Privacy Policy was last updated. We encourage you to check back at our Website periodically if you are concerned about how your Information is used.

This Privacy Policy does not deal with information relating to the users who download, pay for or play a game or use an application which uses the GameSparks Service. Such users should see the privacy policy of the applicable game or application developer or provider, and not this Privacy Policy, to get information on how their information is collected and processed.

1. Web Site(s) Covered

This Privacy Policy covers the information practices of http://www.gamesparks.com/, https://portal2.gamesparks.net/https://support.gamesparks.net/ and https://docs.gamesparks.com/ (together or individually, as the context requires, the “Website”).

2. Information Collected

GameSparks offers a variety of services that are collectively referred to as the “Services.” GameSparks collects Information from individuals who visit the Website (“Visitors”) and individuals who register to use the Services (“Customers”).

When expressing an interest in obtaining additional information about the Services or registering to use the Services, GameSparks requires you to provide it with personal contact information, such as name, company name, address, phone number, and email address. When purchasing the Services, GameSparks requires you to provide it with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services. GameSparks may also ask you to provide additional information, such as company annual revenues, number of employees, or industry.

3. Use of Information Collected

GameSparks may use your Information to perform a contract between you and GameSparks and/or to take steps at your request before entering into a contract. For example, GameSparks will use your Information to perform the Services requested or if you fill out a “Contact Me” form, GameSparks will use the Information provided to contact you about your interest in the Services.

GameSparks may use your Information for legal and compliance purposes. This includes using your Information to comply with legal and regulatory duties, such as anti-money laundering. This may include using your details to validate and authenticate your identity and using third parties to help us do this.

GameSparks may use your Information for its legitimate business interests. These interests may include using your Information to analyse and improve GameSparks products, locations, services and operations. GameSparks may also use your Information for marketing purposes. For example, GameSparks may use Information you provide to contact you to further discuss your interest in the Services and/or to send you information regarding GameSparks and its partners, such as information about promotions or events. GameSparks will only provide you with marketing material in accordance with applicable law. GameSparks may also use your Information to provide personalized information about GameSparks to you.

4. Cookies

To enable our systems to recognize your browser or device and to provide services to you, we use cookies. GameSparks follows the same practices as its affiliate, Amazon Web Services, Inc., in the types of information collected and how we allow users to manage cookies. For more information about cookies and how we use them, please read the AWS Cookie Notice.

5. Public Forums, Refer a Friend, and Customer Testimonials

GameSparks may provide bulletin boards, blogs, or chat rooms on the Website. Any Information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used by others to send you unsolicited messages. To the maximum extent permitted by applicable law, GameSparks is not responsible for the Information you choose to submit in these forums nor for any unsolicited messages you receive from third parties.

GameSparks may post a list of Customers and testimonials on the Website that contain Information such as Customer names and titles. GameSparks obtains the consent of each Customer prior to posting any Information on such a list or posting testimonials.

6. Sharing of Information Collected

GameSparks may share your Information with its affiliates, including entities controlled by or under common control with GameSparks.

GameSparks may share your Information with GameSparks’ service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. GameSparks may also share your Information with GameSparks’ service providers to ensure the quality of Information provided.

From time to time, GameSparks may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from GameSparks, GameSparks may share Information about you which is collected in connection with your purchase or expression of interest with our joint promotion partner(s). GameSparks does not control our business partners’ use of such Information, and their use of the Information will be in accordance with their own privacy policies. If you do not wish for your Information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

GameSparks uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use your Information except for the sole purpose of credit card processing on GameSparks’ behalf.

GameSparks reserves the right to use or disclose Information provided if required by law or if GameSparks reasonably believes that use or disclosure is necessary to protect GameSparks’ rights and/or to comply with a judicial proceeding, court order, or legal process.

7. Where we store your information

Information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by personnel operating outside the EEA that work for us or for one of our suppliers, service providers or sub-contractors. The laws of jurisdictions outside the EEA may not have the same level of protection for Information as apply in Ireland. In such circumstances we will take all steps reasonably necessary to ensure that your Information is treated securely and in accordance with this Privacy Policy. Such measures will include putting in place EU approved model contracts with the recipient of the Information. You can request information about such measures by contacting us at the address set out at clause 11 below.

8. Reviewing, Updating, and Deleting Your Information

You can exercise your rights of access, rectification, erasure, restriction, objection, and data portability by contacting us by email or post as set out in Section 11, or if you have a GameSparks account, you may create a support ticket at: https://support.gamesparks.net/.

9. Security

GameSparks uses appropriate administrative, technical, and physical security measures to protect your Information.

10. Access to Persons Under the Age of Majority

The Website is not intended for persons under the age of majority in your place of residence. In Ireland the age of majority is 18 years of age. The Website and GameSparks Services are not developed or directed at children. We do not knowingly solicit or collect any Information from children, nor do we knowingly market the Website and GameSparks Services to children. If we learn that we have collected Information from a child contrary to local laws, we will delete that Information as soon as possible. Please contact us at privacy@gamesparks.com if you have reason to believe that any Information from or about a child has been provided to us without the appropriate consent.

11. Contacting Us

If you have questions or complaints regarding this Privacy Policy or practices, please contact us by mail. Our mailing address is Game Sparks Technologies Limited, Shannon Building, Burlington Road, Dublin 4, Ireland D04 HH21. You may also contact us at privacy@gamesparks.com.

Game developer? See how Gamesparks can help you...

Why Use GameSparks?

Slash
server-side time
and cost
Stay in
control
Peace
of mind
Enterprise-grade services

Get Going in 3 steps

Who uses GameSparks?

Showcase
Follow Us