Usage Limits and Fair Usage Policy

Usage Limits and Fair Usage Policy

Usage Limits – Applicable beginning February 19, 2019

The following default usage limits apply to your use of GameSparks. Contact us to request a limit increase by raising a support ticket with a Type of “Service Limits Increase Request”. To help us, please tell us the limit you are looking to have increased, to what value, and the reasoning behind your request. It can take a few business days to process requests so please help us by providing as much detail upfront as possible.

Preview EnvironmentLive Environment
Concurrent Players101000
API Requests / second10100
Cloud Code Execution10 seconds per request10 seconds per request

Fair Usage Policy – Applicable until February 19, 2019

To remain within our standard Terms of Use, we expect Licensee Content (a game, application, software or other content that is being integrated with the GameSparks platform) to consume less than the following amounts of resources each billing month:

  • API Requests: 5,000 per MAU.
  • Data: 20MB per MAU.
  • Bandwidth: 10MB per MAU.

To allow us to meet our customer SLA targets, we also ask that your game meets the following performance targets:

  • Cloud Code: 1 second average execution time.

Where underlying resource consumption or performance for Licensee Content is above these limits for one or more categories, GameSparks may require that a customer enter into a separate licence agreement in order to continue to use the platform.

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